Cloud PBX & PSTN – Business Communication for the 21st Century

Categories: Product Updates
Tags: Cloud Research Cloud Solution Provider
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The evolution of work patterns continues, and with it the development of tools to meet the changing requirements for business communication.

Remote working, mobile working, the needs of businesses spread across locations – these are creating the demands that 21st century communication tools must meet.

Skype for Business’s recently launched Cloud PBX & PSTN offerings deliver the functionality of on-premise internal and external phone systems, but without the cost of and responsibility for implementation and maintenance. In addition, they provide features critical to supporting today’s working patterns and the modern way to communicate, collaborate, organise and attend meetings.

Today’s business can’t afford to be out of reach. Call routing, forwarding and delegation are just some of the functions available with Skype for Business. Quick dialling, distinctive ringtones and team calling are features that serve to further enhance control, and reflect the growing emphasis on optimising use of employee time.

Another advantage of moving PBX and PSTN capabilities to the cloud with Skype for Business is the potential to benefit from comprehensive video and conferencing facilities. Implementing the phone systems through Skype for Business means not only incorporating access to the Modern Voice, but also to the Modern Meeting.

Skype for Business enables meetings to be set up and allows for conferencing for up to 250 participants, with access not limited to connection within Skype but accessible via the phone network through provision of a telephone number.

Skype for Business delivers opportunities above and beyond those provided via other tele-conferencing systems, not least due to the suite’s integration with Office 365 and that solution’s extensive features and functionality.

With instant messaging, the ability to share and co-author documents regardless of physical location and attach supporting images, graphs, spreadsheets, etc., along with audio conferencing facilities, teams are brought closer together. Collaboration, cooperation and productivity within the business is improved, communication with customers, partners and third parties enhanced.

With in-built security and control features Skype for Business incorporating PBX and PSTN capabilities delivers the range of communication tools essential for today’s business.

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