Are you a partner who sells Office 365 and/or manages tenants that include Skype for Business Online?
If so, then please read on:
Ever since the release of Microsoft Teams at the start of last year, there have been questions as to whether the productivity and communication hub would replace popular calling and IM application, Skype for Business.
The roadmap for Microsoft Teams highlighted this integration by bringing Skype for Business Online features and functionality into Microsoft Teams over the span of the last year. Microsoft have recently announced that this integration is now complete and Teams is now fully ready to meet the messaging, calling and meeting needs of your customers.
What does this mean for resellers?
Now that this integration is complete, Microsoft are planning to make Microsoft Teams the primary communications client in Office 365. This transition is a huge opportunity for resellers and partners as it will help your customers realise the benefits of intelligent communications.
Most importantly, from 1st October 2018, new Office 365 customers with 500 seats or less will be onboarded to Microsoft Teams and will not have the ability to use Skype for Business Online.
If you already have customers that are using Skype for Business Online, they will still be able to do so (and this includes the new users that they might provision) until they complete their transition to Microsoft Teams.
Microsoft has already started offering automatic updates from Skype for Business Online to Microsoft Teams for their direct customers. Starting from 1st November 2018, Microsoft will extend this offer to partner-associated customers — tenant administrators will be given advanced notice via email and through the Office 365 Message Centre.