Microsoft launches Business Voice

Michael Frisby
Categories: Product Updates
Tags: Business Voice Call2Teams direct routing Microsoft 365 Business Voice Voice

Michael Frisby, Vuzion MD, writes…

Microsoft has today unlocked a multi-billion pound market opportunity for UK IT providers with the launch of Microsoft 365 Business Voice, the phone system designed for productivity, that is fully integrated in to Microsoft Teams. 

The Microsoft 365 Business Voice solution brings together IT and telephony into a unified offering and enables IT providers to tap in to the multi-billion pound UK business telephony market.  At Vuzion we are very excited about the launch of Microsoft 365 Business Voice and believe it is the phone system of the future for any business using Office 365, and a hence a huge opportunity for our partners.

With Microsoft 365 Business Voice, any business can benefit from an all-in-one communication and collaboration solution that includes calling, chat, online meetings and content creation, all wrapped in the security, privacy, and compliance capabilities of Microsoft 365.

Through our deep relationship with Microsoft, we have been working with the Microsoft Teams product group for nearly a year on the solution, and this early access has enabled our teams to build a deep understanding of the capabilities of the solution. We have taken this understanding to build out a range of training, personal and meeting room devices and telephony services to help our partners take advantage of this opportunity.

Microsoft 365 Business Voice

The Microsoft 365 Business Voice solution has flexible deployment options that fit with the needs of any business.

If customers are tied into an existing telephony service contract the solution can be connected to that service, and Vuzion has partnered with Qunifi, to enable our partners to resell the Call2Teams add-on that brings the flexibility and productivity benefits of calling within Microsoft Teams, without needing to change the existing telephony service.

For customers able to switch to a completely new telephony service, either the native Microsoft service or a direct routing third party service can be purchased and provisioned via Vuzion CORE.

For our partners, we believe that Microsoft 365 Business Voice represents an opportunity to:

  • Increase customer loyalty
  • Increase revenues and margins
  • Enhance your position as a preferred supplier of services.

If you’d like more information about Business Voice, download a copy of our eBook, Microsoft 365 Business Voice - and/or join our webinar this afternoon (Tuesday 5 November) at 14:00, led by Microsoft Global Program Manager, Mark Brownell, and Vuzion’s Head of Product, Clare Satchwell.  We also recommend attending Love Cloud: Communicate on 13 November 2019, and our new Vuzion EDGE Microsoft Teams and Voice training courses.

We believe that Microsoft 365 Business Voice represents the telephony option for small and medium businesses and hence a massive opportunity for the UK IT channel. With over 20 years’ cloud experience and a portfolio of training, devices and professional and managed services, our teams can support you to help your customers choose and implement the most appropriate system for their needs.

If you’ve missed our initial webinar and launch events, we’ll be following up with further webinars and events. The Vuzion team are always happy to help and you can reach them on 0333 009 5939, or via


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