As one of the best workplace organisation and management tools to come out of Microsoft in recent years, Teams is an excellent way to manage meeting notes, facilitate workplace chat in a secure and safe environment and much more.
And with the latest release in June offering a variety of new features, Microsoft Teams just got even better. Here are some of the top ways in which this tool can benefit your organisation.
If you have a licence for Microsoft's Enterprise Voice software, it's now possible to use Teams to assign the right to take and place calls as you to a specific person. Ideal for busy people who rely on other team members to pick up essential communication tasks when they themselves are out of the office, there are lots of perks to using this function.
To do this, head into the app and click on your profile picture. After you click "Settings" and "General", the "Delegation" tab should appear.
As the name suggests, Microsoft Teams is structured around groups of workers who are all focused on the same project. Teams have a variety of characteristics in the interface, including members (for easy workplace or project-based grouping) and channels (for simple communication).
With the latest release, you can easily create a new team based on many of the characteristics of the old one. This is handy if one of your teams overlaps quite strongly with another, as it means you don't have to create a new one from scratch. You can simply duplicate the old one, use it as a template and edit it to your liking.
Just like on a real-world business phone, it's now possible in Microsoft Teams to have a quick chat with a colleague prior to forwarding on an incoming, external call. That way, you can confer with your colleagues before you put through a potentially difficult call, and allow them time to prepare.
But unlike a real-world phone, you don't need to invest in an expensive telephone hardware kit in order to get this functionality. The Microsoft Teams calling system works on a whole host of devices and operating systems, too, including PCs, mobile phones and Macs - so you can enjoy this capability wherever you are, and on whatever kit you use.
Microsoft recently launched its HoloLens device, which is a self-contained hologram-based computer with a mixed reality function that enables effective understanding and labelling of real-world surroundings. Now, Microsoft Teams users can call a HoloLens computer and make the most of its innovative functions even if they're not in the same physical location as the HoloLens. In order to do this, you'll need to have the Remote Desktop app installed in Teams.