Skype for Business’ Merger with Microsoft Teams

Categories: Product Updates
Tags: Microsoft Teams
M365CO19_SMB_865-min

One of the major announcements to come out of Microsoft’s annual conference for developers and IT professionals held back in September – Ignite – was that Skype for Business functionality will be brought into Microsoft Teams.

Some Skype for Business features are already available in Teams, and the rest will be introduced over the course of the remaining weeks in 2017 and during 2018.

Messaging

Persistent 1:1 and Group Conversations and Team + Channels for Teams Productivity are examples of features that can already be found in Teams.

It’s anticipated that further features to be incorporated into Teams by the end of Q1 2018 will include Hide/Share/Mute Chat, Federated Chat between Teams and Skype for Business, Contact Groups, Unified Presence, Skype for Business Interop with Persistent Chat, plus enable users to Import Contacts from Skype for Business.

Meetings

Skype features currently present in Teams include Schedule in Outlook & Teams. There is also facility to have 80 users per meeting, and to access Audio Conferencing (in preview).

Expected to be introduced by the end of 2017, are the following: Anonymous Join, Mute Other Participants, Application Sharing, and Give and Take Control in sharing, with Audio Conferencing to be made available across more than 90 countries.

Additional features expected by the end of Q2 2018 are: Broadcast Meetings, Cloud Recording, Federated Meetings, and Large Meeting Support – plus  PowerPoint Load, Share, Whiteboard, and Meeting Notes.

Calling

Skype for Business’ Hold, Multi-call Handling, Call Forwarding and Caller ID Masking, Simultaneous Ringing, Speed Dial, Suggested Contacts, Call Blocking and Voicemail are some of the features to be absorbed into Teams by the end of 2017. Existing Calling Plan Support will be enabled, with Windows, Mac, Edge, iOS and Android devices all supported.

Anticipated to have been introduced into Teams by the end of Q2 2018, are, Call Queues, Consultative & Safe Transfer, Boss and Delegate Support, Do not Disturb breakthrough, Forward to Group, Distinctive Ring, Organisational Auto-Attendant, Transfer to PSTN Call and Hybrid connection to Teams.

In addition, 1:1 to Group Call Escalation will be introduced for Teams, Skype for Business, and PSTN participants, plus various support options (such as, Out of Office Support and Call Support between Teams and Skype Consumers).

Shared Line Appearance, Call Park, Group Call Pickup and Location-Based Routing are expected to have moved across to Teams by the end of 2018.

Please be aware, that these dates may change, but are at least a guide.

Related Articles

Microsoft 365 Business Voice is here

This is a great opportunity for partners to increase their value to SMB customers - and build a calling and meetings practice for Mi...

Microsoft launches Business Voice

Unlocking a multi-billion pound market opportunity for UK IT provider, Microsoft 365 Business Voice is the phone system designed for...

Can Artificial Intelligence do the work that we can’t?

I set out to see if AI could write this blog for me. Read on, to see if it did ...

Vuzion awarded Acronis Best Cloud Service Provider 2019

Few businesses do not now have security as a top-agenda item - and which is why we partner with Acronis, a global leader in cyber pr...