Clare Satchwell, Vuzion Head of Product, writes …
We know that, despite the number of different types of communication forums available today - email, chat, social media channels, etc. - the telephone remains an essential tool, and one that’s even growing in importance in the light of the need to support remote working.
Integrated as Microsoft Teams Calling is into Microsoft 365 and Office 365’s Teams, Microsoft’s calling options mean you can give your customers - whatever their size - a cloud-based telephony solution that is part of a truly unified communications forum.
And we are delighted to announce today our partnership with telecoms provider Gamma, to be able to support Vuzion partners in delivering to their customers Microsoft Teams Calling as a direct routing option.
Wayne Hollomby, Vuzion Product Architect, explains, “With direct routing your customer has all the amazing benefits of cloud telephony and Microsoft 365 Business Voice (for up to 300 users) or Microsoft Phone System (for 300+ users), while utilising Gamma’s direct routing architecture for the PSTN.
“Your customer will also be taking advantage of considerable cost savings with Gamma’s calling plan bundles as opposed to using Microsoft’s calling plans.
“And, there’s a further major benefit in that Gamma’s SIP Trunk Call Manager (STCM) is included as standard, and provides online access to comprehensive call statistics plus enhanced disaster recovery functionality.”
This is a fantastic opportunity for Vuzion partners, as Gamma is the UK's number one SIP trunk provider, with in-depth experience of SIP implementations, and as their solution is cloud-based, there’s no initial outlay of traditional hardware required.
Mike Mills, Head of Sales for Cloud & Infrastructure Partners at Gamma commented, “With the explosion in demand for Microsoft Teams from both end-users and the channel, and the continued convergence of the communications and IT sectors, partnering with an award-winning cloud distributor and Microsoft Indirect Provider such as Vuzion was an easy and logical choice.
“What is especially impressive is the additional value they offer Indirect Microsoft Partners, including their Grow marketing platform, as well as their comprehensive learning and personal development portfolio. When you combine that with our position as the market leader in SIP, our experience and expertise in helping partners capitalise on the Voice and UCaaS market, together with their partner programme, we think it offers Microsoft Partners of all sizes the perfect opportunity to capitalise on the market opportunity that Direct Routing offers.”
If you’d like more information about Microsoft Teams Calling and Gamma’s Direct Routing solution, give the Vuzion team a call on 0333 009 5939, or email firstname.lastname@example.org.
And if you’d like more information about Microsoft 365 Business Voice and Microsoft Phone System, we’ve created an eBook, The MSP’s guide to Microsoft Teams Calling, that’s free to download.