The CSP (Cloud Solution Provider) programme was set up by Microsoft to enable partners to go beyond merely reselling licences, and to support a deeper engagement between the reseller and customer.
CSP resellers work with a CSP Indirect Provider, who provides a range of services and support to enable the reseller to take control of the complete customer Microsoft lifecycle.
It’s, therefore, essential for a reseller to partner with an Indirect Provider that can provide a comprehensive set of services and support to suit your individual requirements. To help you decide on the Indirect Partner for you, we’ve suggested 20 questions to put to a potential Indirect Provider partner, such as -
• What technical accreditations and methodologies do you have/work to?
• Can you help me solve my billing issues and reduce financial risk?
• Do you provide training for technical, sales, and marketing teams?
Download the eBook to see the other 17 questions