We’re here for you when you need us
When we say support, it’s so much more than our UK-based 24*7 support team. As standard you will have a named Account Manager, supported by a team available to help you spark your growth.
Infinigate Cloud’s team of cloud experts are available to help you serve your customers and get the very best in technical expertise.
To describe it in one sentence, it is ‘complete peace of mind’!
24*7 technical support
Our 24*7 Technical Support team will help you get answers to questions when you need them quickly and with an NPS of 85 the Infinigate Cloud team will always be there to help you.
Pre-sales support
Technical Pre-Sales Advice is a complementary service for partners that we provide to assist your solution development. This ensures that you can take on any opportunity that presents itself.
Customer project delivery
Once your customer's requirements are defined, you may not have the capacity, or skills, to deliver the project. In this case, our team are on hand to help deliver projects for your customers.
Managed services
We offer a range of managed services to free up your engineers from tasks such as backup monitoring and management, allowing them to focus on higher value solution delivery.
The support team always provides prompt service & fixes the problem first time. You can't ask for more than that!
Iain Kingsley - Arriga CRM